Informal communication is a type of communication that occurs between individuals in a non-formal setting. This type of communication is not structured and can occur in a variety of different settings, such as at home, at work, or in social situations. Informal communication is sometimes referred to as "grapevine communication" or "rumor mill communication".
The Different Types of Informal Communication
Informal communication can occur in a variety of different forms. The most common types of informal communication include:
- Verbal communication - This involves speaking to someone face-to-face, over the phone, or online through chat or video conferencing.
- Written communication - This involves sending informal messages through email, text messages, or social media platforms.
- Nonverbal communication - This involves using body language, facial expressions, and other nonverbal cues to communicate informally with others.
The Advantages of Informal Communication
Informal communication has several advantages over formal communication. Some of the main advantages include:
- Increased flexibility - Informal communication can be more flexible than formal communication, which allows individuals to adapt their communication style to fit different situations.
- Increased creativity - Informal communication can encourage individuals to be more creative and innovative, which can lead to new ideas and solutions.
- Improved relationships - Informal communication can help to build stronger relationships between individuals, which can lead to better collaboration and teamwork.
The Disadvantages of Informal Communication
While informal communication has several advantages, it also has some disadvantages. Some of the main disadvantages include:
- Lack of structure - Informal communication can lack structure, which can lead to confusion and misunderstandings.
- Potential for rumors - Informal communication can sometimes lead to rumors and gossip, which can be harmful to individuals and organizations.
- Difficulty in tracking - Informal communication can be difficult to track and monitor, which can make it challenging for organizations to manage.
The Technical Term for Informal Communication
The technical term for informal communication is "horizontal communication". Horizontal communication refers to the exchange of information and ideas between individuals who are at the same level of an organization, such as employees or managers. This type of communication is different from "vertical communication", which refers to the exchange of information and ideas between individuals who are at different levels of an organization, such as managers and employees.
The Importance of Understanding Informal Communication
Understanding informal communication is important for individuals and organizations. It can help individuals to communicate more effectively and build stronger relationships with others. It can also help organizations to manage their communication more effectively and prevent rumors and gossip from spreading.
Conclusion
Informal communication is an important aspect of communication that occurs in a variety of different settings. It can be beneficial for individuals and organizations, but it can also have some disadvantages. Understanding informal communication and its technical term, horizontal communication, can help individuals and organizations to communicate more effectively and build stronger relationships with others.