Concentrix Daksh Services India Private Limited is a leading business process outsourcing company that provides a wide range of services to its clients. The company has been in operation for over two decades and has a strong presence in India, the Philippines, and other parts of the world. Concentrix is known for its high-quality services, innovative solutions, and customer-centric approach.
The History of Concentrix Daksh Services India Private Limited
Concentrix Daksh Services India Private Limited was founded in 1997 as Daksh eServices. The company started as a small business process outsourcing firm with just a few clients. Over the years, it expanded its operations and became a major player in the BPO industry.
In 2011, Concentrix Corporation, a global leader in customer engagement services, acquired Daksh eServices and renamed it Concentrix Daksh Services India Private Limited. The acquisition helped Concentrix to expand its operations in India and strengthen its presence in the Asia-Pacific region.
The Services Offered by Concentrix Daksh Services India Private Limited
Concentrix Daksh Services India Private Limited offers a wide range of services to its clients, including:
- Customer care and support
- Technical support
- Back-office support
- Sales and marketing
- Analytics and consulting
- Digital transformation
The company has a team of highly skilled professionals who are trained to deliver high-quality services to its clients.
The Clients of Concentrix Daksh Services India Private Limited
Concentrix Daksh Services India Private Limited has a diverse range of clients from various industries, including healthcare, retail, banking, telecommunications, and technology. Some of its major clients include Microsoft, Cisco, Dell, HP, and Amazon.
The company has a customer-centric approach and works closely with its clients to provide customized solutions that meet their specific needs.
The Benefits of Outsourcing to Concentrix Daksh Services India Private Limited
Outsourcing to Concentrix Daksh Services India Private Limited offers many benefits to businesses, including:
- Cost savings
- Access to skilled professionals
- Improved efficiency
- Scalability
- Flexibility
- Better customer service
The company has a proven track record of delivering high-quality services and helping its clients to achieve their business objectives.
The Awards and Recognition Received by Concentrix Daksh Services India Private Limited
Concentrix Daksh Services India Private Limited has received many awards and recognition for its outstanding performance and contribution to the BPO industry. Some of the major awards include:
- NASSCOM Customer Service Excellence Award
- Golden Peacock Award for Corporate Social Responsibility
- Asia Outsourcing Excellence Award
- Frost & Sullivan Customer Value Leadership Award
- Great Place to Work Certification
The company is committed to delivering high-quality services and creating a positive impact on society.
The Future of Concentrix Daksh Services India Private Limited
Concentrix Daksh Services India Private Limited is poised for growth and expansion in the coming years. The company is constantly innovating and investing in new technologies to enhance its services and improve its operations.
With its customer-centric approach, highly skilled professionals, and strong global presence, Concentrix Daksh Services India Private Limited is well-positioned to be a major player in the BPO industry for years to come.
Conclusion
Concentrix Daksh Services India Private Limited is a leading business process outsourcing company that offers a wide range of services to its clients. The company has a strong reputation for delivering high-quality services, innovative solutions, and excellent customer service.
Outsourcing to Concentrix Daksh Services India Private Limited offers many benefits to businesses, including cost savings, access to skilled professionals, improved efficiency, scalability, flexibility, and better customer service.
The company has a bright future ahead and is committed to delivering high-quality services and creating value for its clients and society.
